Frequently Asked Questions


How can you offer such low prices on your vacation packages?

Because of our relationships with other businesses in the areas which we offer vacation packages, we are able to negotiate rock-bottom rates on hotel rooms, dining, and attractions and we pass the savings on to you. We also feel that your time is valuable, and as such, we are willing to offer you discounted vacation products in exchange for a short piece of your time, in which you will learn more about the exciting vacation opportunities available with Festiva.

Is the price all-inclusive?

The final price is subject to tax, according to the destination you choose. This amount will be conveyed at the time of reservation.

Can I add additional nights?

Of course. There is an additional per night surcharge that will be added to your total. This total will be conveyed to you at the time you make your reservation. Extra nights are subject to availability.

When can I travel?

All packages are open-ended, travel must be completed within 6 months of package purchase. All you have to do after you purchase your package is call back to make your reservation more than two weeks prior to your arrival date. If you already know when you're arriving, you can make your reservation at the time of purchase.

How do I qualify for this promotion?

Attendance at an approximately 90 minute, no-obligation, personal guided preview of a Festiva Resort is required to qualify for this offer. This promotion is designed for married couples or cohabitants with a combined annual household income of $50,000 or more. Married couples may combine their incomes to meet the income requirement, and, if married or cohabiting, the couple is required to visit and tour together. Cohabitants must also attend together.

How do I purchase a package?

There are two easy ways to purchase each package. Either call our reservations department toll-free at 1-888-211-5081 or just fill out the reservation request form on each package page and a qualified Festiva reservationist will contact you to complete your reservation.

How does the voucher for the additional 3 day / 2 night stay work?

We love for our guests to come back and visit us. We are offering a special limited-time offer - if you buy your package today, we'll throw in a free voucher to one of our other resort locations, absolutely free. All you have to do wait 4 months after you travel with us the first time, and then call the number on the voucher to make your reservations.

Are there any additional limitations or restrictions?

Yes, please refer to our Details of Participation.