Contact Information

For resort contact information, please visit the appropriate resort section on this website.

Corporate Office:

One Vance Gap Road
Asheville, NC 28805
828-254-3378

Central Reservations:

Contact for information and availability for reservations at your home resort, trading to another resort or booking bonus weeks.
Toll-free: 866-933-7848
Fax: 828-254-5297
centralreservations@festivaresorts.com

Owner Services:

Contact for questions about your contract, general information about Festiva Resorts or to pay your maintenance fees.
Toll-free: 866-933-7848
Fax: 828-254-5297
ownerservices@festivaresorts.com

Finance Department:

Contact for questions about your loan or your payoff.
Toll-free: 888-576-7331
Fax: 828-254-2285

Festiva Sailing Vacations:

Toll-free: 866-933-7848
Fax: 828-254-5297
www.festivasailingvacations.com

Festiva Platinum Rewards Reservations:

Toll-free: 866-868-5153
www.festivaplatinumrewards.com

Interval International:

Owners at the Cabins at Green Mountain, Stormy Point Village, Ellington at Wachesaw Plantation East and Church Street Inn.

Member Services: 800-843-8843
Deposits and Exchange Requests: 877-355-4648
Fax: 305-667-5321
www.intervalworld.com

RCI:

Owners at the Atrium Resort, Cruise Club, Paradise Island Harbour Club & Marina, and Paradise Island Beach Club.

Member Services: 800-338-7777
Weeks Deposits/Exchange Requests: 877-225-5724
Points Members Reservations: 877-968-7476
Fax: 317-805-9335
www.rci.com